Welcoming a new member to the household?
During the course of your tenancy, your household may grow with a new member, human or animal. Whether a new partner, a baby or just a furry pet, share this happy news with us - it will prevent any future problems with our contract.
When a baby is born or a new partner/housemate moves in, it is necessary to reconfigure utility deposits that are tied to a specific number of household members. It is also our responsibility to report the new member to the HOA if you live in a condominium. And if another bunch of keys is needed, our customer service will handle everything. At the beginning of the tenancy, you will normally receive 1-2 copies of keys from us (depending on the original number of tenants), but you will need to have additional bundles made, which requires a special card or a request from the HOA for a new chip. We will be happy to handle all these matters for you.
And what if I want to change the lock cylinder?
We understand that someone prefers to have their own lock cylinder in a rented apartment, where they can be sure that no one else has the keys to their apartment. For our properties, which almost always have a special entry key, chip or other security access, we carefully check who we have issued keys to and how many copies.
However, if you still feel better after replacing the lock insert, you must let us know of your decision - we must replace the door insert and, as the property manager, you must keep one copy of the keys. This is a safety precaution in the event of accidents and other critical situations, as the cost of having the door kicked in as a precautionary measure by the fire service while you are away can be a significant expense. We also need to take away the original insert, which we will fit back in once you move out of the flat.
The replacement of the lock liner is at your expense and does not count towards the cost of repairs and alterations to the flat according to Government Regulation No. 308/2015 Coll.
Dog and cat are a special case. First, find out if your landlord allows pets. Because of potential allergens, some landlords do not want dogs or cats in their apartments for long periods of time. We can tell you this information on our customer service line.
We personally have a positive attitude towards animals. We ourselves have offices open to all dogs, but we have rules for them as well as for the animals in our properties. If you have a dog or cat, or for example a larger parrot or other animal that will be running loose in the apartment, you must report this to us. With pets come a greater risk of damage to the apartment, and we will probably want to increase the refundable deposit/surety.
At the same time, think about how often your pet will be home alone. Your dog barking all day may not be a pleasant distraction for the neighbours.
Procedure for reporting a new household member:
Send the following to servis@vasdomaci.cz:
1. Name of the new roommate
2.2. the date of birth
3. ID card number (passport for foreigners)
4.The date on which he/she is moving in with you
5.Contact details (e-mail, telephone)
For an animal:
1. Dog/cat/...
2. Breed
3. Size
4. Preferred form of payment of the deposit/surety deposit
